Refunds and Returns Policy for Blue Buster Eyewear (bluebustereyewear.com)
Last Updated: January 29, 2024
1. Introduction
Welcome to Blue Buster Eyewear. We strive to ensure your satisfaction with our blue light blocking glasses. In case you are not entirely happy with your purchase, this Refunds and Returns Policy outlines the process, conditions, and timeframes for returns and refunds.
2. Eligibility for Returns
a. Timeframe: You have 30 days from the date of purchase to initiate a return.
b. Condition: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
3. Initiation of Returns
a. Contact Us: To initiate a return, please contact our customer support at [email protected]. Provide your order number and the reason for the return.
b. Approval: Once your return request is received, we will assess its eligibility and provide instructions on the return process.
4. Return Shipping
a. Cost Responsibility: Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
b. Shipping Address: All returns should be sent to our mailing address:
Blue Buster Eyewear
Masianokeng, Ha Mapetla, Maseru.
5. Refund Process
a. Inspection: Upon receiving the returned product, we will inspect its condition.
b. Refund Issuance: If the return is approved, we will process the refund to your original payment method within 7 business days.
6. Product Defects or Errors
a. Replacement: If your product is defective or if we made an error, we will cover the return shipping costs and provide a replacement or full refund.
7. Exchanges
a. Product Exchange: We currently do not offer direct product exchanges. If you wish to exchange a product, please follow the return process and place a new order.
8. Contact Information
For any inquiries regarding returns and refunds, please contact us at [email protected].
9. Mailing Address
Blue Buster Eyewear
Masianokeng, Ha Mapetla, Maseru.
We appreciate your trust in Blue Buster Eyewear and are committed to ensuring a fair and transparent returns and refunds process. Thank you for choosing us.